For first-time buyers

Your first home, explained calmly from the very first step

Nobody is born knowing how mortgages work. Buying your first home is exciting — and it is completely normal for it to feel confusing before anyone has explained the process properly.

I'm Nicole Duley, a Mortgage & Protection Adviser at Trulife Financial. My job is to take you from “where do I even start?” to holding the keys — with every step explained in plain English.

No obligation — and no question is too basic. That's the point of asking.

Sound familiar?

The questions every first-time buyer is quietly Googling

“How much deposit do I actually need?”

The honest answer is: it depends — on the property, the lender and your circumstances. Understanding your real starting position is the first step, and it is often more encouraging than people expect.

Not knowing what happens in what order

Agreement in principle, offer, valuation, conveyancing, exchange, completion — the process has a sequence. Once you can see the whole route, each step stops feeling like a leap in the dark.

Jargon everywhere

LTV, AIP, fixed vs tracker, freehold vs leasehold. None of it is complicated once someone explains it in plain English — and you should never feel awkward asking.

A new commitment worth protecting

Your first mortgage is usually your biggest financial commitment yet. Part of the conversation is what would happen to it — and to you — if illness or injury interrupted your income.

The route

From first conversation to first keys

01

Understand your position

We look at your income, deposit and plans, and work out what is realistically affordable — before you fall in love with a property.

02

Get application-ready

An agreement in principle where appropriate, a clear document checklist, and a plain-English explanation of the choices ahead.

03

Offer to completion, supported

When your offer is accepted, I handle the mortgage application and keep you informed through valuation, exchange and completion.

Plain-English explanations at every stage
Borrowing estimate before you start viewing
Gifted deposits handled properly
Protection for your first big commitment
Common questions

Questions first-time buyers ask me

How much deposit do I need to buy my first home?

It varies. Some lenders offer mortgages with smaller deposits, subject to their criteria and your circumstances; a larger deposit generally opens up more options. Rather than guessing, we work out your actual position — deposit, income and affordability together.

Can my family help with the deposit?

Gifted deposits from family are commonly accepted, though lenders have rules about how gifts are documented and who they can come from. If family help is part of your plan, it is worth structuring it properly from the start.

What is an agreement in principle — and do I need one?

An agreement in principle (AIP) is a lender's initial indication of what they might lend you, based on basic checks. Estate agents often ask for one before taking an offer seriously. It is not a guarantee, but it is a sensible early step.

What costs are there beyond the deposit?

Typically legal (conveyancing) fees, possible valuation or survey costs, moving costs, and depending on your circumstances and the property price, stamp duty — first-time buyers may qualify for relief, but the position depends on your situation. We map your full costs early so there are no surprises.

How long does buying a first home take?

From offer accepted to completion is commonly a few months, though it varies with the chain, the lender and the legal work. Starting the mortgage conversation before you find a property usually shortens the stressful part.

When should I speak to an adviser — before or after finding a home?

Before, ideally. Understanding what you could borrow and what it would cost shapes your search from day one — and an agreement in principle makes your offers more credible when you do find the right place.

Take the first step

Start the conversation — long before you need the keys

Step 1 of 4

What can I help you with?

Choose the area you'd like to discuss — there's no obligation and it only takes a minute.

Nicole DuleyMortgage & Protection Adviser · Trulife Financial
Exmouth, Devon, EX8 1XS · Supporting clients UK-wide
07960 046826 · nicole.duley@trulifefinancial.co.uk

Trulife Financial Limited is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. FCA Register number 408285.

Trulife Financial Limited is registered in England & Wales no. 13022122. Registered Office at Merlin House, Priory Drive, Langstone, Newport, NP18 2HJ

Please note: Your property may be repossessed if you do not keep up repayments on your mortgage. Most Buy-to-let mortgages are not regulated by the Financial Conduct Authority.

The information on this website is for use of residents of the United Kingdom only. No representations are made as to whether the information is applicable or available in any other country which may have access to it.

Approved by The Openwork Partnership on 25/02/2026